Support
We're here to help you train.
📧 Email us at support@kineletics.app — we usually reply within 1–2 business days.
Frequently asked questions
How does the AI build my plan?
Kineletics generates a personalized session each day based on your goal, experience, available equipment, schedule and how you rated recent sessions. As you give feedback, it adjusts the difficulty and exercise selection over time.
Do I need an Apple Watch?
No. The full experience works on iPhone. If you have an Apple Watch, you can also run complete workouts from your wrist, phone-free.
Can I swap or skip exercises?
Yes. Ask your coach in the app to swap a move, go easier, or shorten a session — the plan updates while keeping your training volume on track.
How do I manage or delete my account?
Open the app, go to your profile, and use the account options there. To request deletion of your account and associated data, email support@kineletics.app and we'll process it.
How is my health and workout data handled?
See our Privacy Policy for details on what we collect, how it's used, and your choices.
Still need help?
Email support@kineletics.app with your device model, iOS version, and a short description (a screenshot helps). We'll get back to you.